Was your business the victim of a page highjack? Facebook attracts hackers who try to steal personal information and financial details to exploit.
Hackers might gain access to your account and pretend to be you. They start sending messages to your friends and followers, most likely asking for money.
What’s their easiest way in?
Through the personal accounts of your page admins.
Avoiding a potential highjack of your Facebook page starts with the people you allow to manage your page.
Know Your Facebook Page Admins
Facebook pages are hacked through the personal accounts of people you assign to manage your business page.
Make sure you’ve given trustworthy people access to your page.
You need to make sure they’re protecting your interests.
Educate Page Admins About Phishing Schemes
Common hacks happen when your page admin responds to a phishing email and then clicks on phishing links telling them to log in to their Facebook account. The links will send the user’s login details to the hacker’s email.
Don’t let your page admins fall for this scam and give their login information to someone they do not know!
Make sure no one clicks on phishing links in email messages, especially those that are requiring a login to Facebook.
Another way for an attacker to get access to a page admin’s personal account is by intercepting network traffic on a public WiFi network.
Require Two-Factor Authentication
Make sure all page admins have enabled two-factor authentication for their personal login.
Two-factor authentication is one of the most effective ways to stop hackers from accessing your phone or online accounts. It requires you to use two different methods of authentication to verify yourself.
For example, you might need to enter your password as well as a code sent to you by text message to your phone.
This makes it much harder for hackers to gain access, since they need an additional piece of information along with your password.
To enable two-factor authentication for Facebook login:
- Go to Settings > Security and Login > Two-Factor Authentication.
Require Regular Password Changes
Don’t make it easy for hackers by using the same password for all of your accounts.
Choose strong passwords that combine uppercase and lowercase letters, numbers, and symbols.
Ask anyone who manages your page to change all their passwords regularly (about once every three months). This will improve everyone’s online security.
Facebook Page Roles
Another helpful tip is to check Page Roles often to see who can manage your page. Make sure that you only have authorized users listed. Delete any users you do not recognize or did not authorize.
If you cannot access your page or feel your account has been compromised, report hack to:
- Facebook Business Support – https://www.facebook.com/business/help
As the page owner, be smart when deciding who can manage your business page.
Their personal activity could be your weakest link.